Direct Billing

At this time direct billing is only applicable to Massage Therapy Services.

 

After completing the insurance billing consent form, I will submit your treatment using the online insurance portal. From there, several scenarios may occur depending on your insurance company's policies. In some cases, the portal will confirm with your therapist the exact amount that your benefit plan will pay. You will then be required to pay the remaining portion, if any.

 

However, for some claims, you may only receive a claim acknowledgement without confirmation of the exact amount covered. In these cases, I am still able to submit the claim on your behalf, but the payment will be made directly to you instead of the clinic. This means that you will need to pay the full amount upfront, and I will provide you with a receipt for your records. This also applies to cases in which the insurance company pays the member directly.

 

Direct billing can't be guaranteed at every appointment. Factors that can affect direct billing availability include individual insurance plan attributes, problems with the submission portal, or clinic administration considerations. Nevertheless, I will still be happy to save you time and effort by submitting the claim on your behalf when possible. In the event that the insurance portal is down, you will be required to pay the full amount of the treatment upfront and submit your claim manually to your insurance company.